CPD courses for Takeaway Owners

A food takeaway shop is a type of restaurant where customers order food to be taken away and consumed elsewhere, rather than it being consumed on the premises. A customer may come into the shop to purchase food directly, or order from home and ask for the food to be delivered.

A takeaway shop owner is someone who owns and operates a business that sells food or drinks for customers to take away and consume elsewhere or have delivered to their home. The number of takeaway shops in the UK has increased over the years, with more people using takeaway services to eat at home instead of dining out in restaurants. As of 2021, there were over 56,000 takeaway shops in the UK. Each of these takeaway establishments must meet their customers’ needs for food and customer satisfaction, whilst ensuring their safety.

Food businesses need a range of knowledge to manage their businesses. This is covered in many of our CPD courses.

Some well-suited courses for a takeaway shop owner include:

• Allergen Awareness – this course is designed to provide the necessary knowledge of allergies and intolerances for food handlers. This can help you to reduce cross-contamination and keep your customers safe from allergic reactions which could have major impacts.
• Anaphylaxis Awareness – this course will cover the 14 most common sources of food allergies highlighting risk locations that people should try and avoid if they suffer from allergies. As a food handler, you will learn how to recognise a reaction early in the process and examine the importance of food labelling and what the legal requirements are for companies to do this.
• Anti-Money Laundering – this course will explain what money laundering is and the warning signs and red flags that should alert you that someone is involved in money laundering.
• Complaints Handling – in this course you will gain knowledge on handling complaints in the correct way. This will reduce the risk of lost custom and help to retain brand loyalty. To learn this, you will explore how complaints may be received, examples of complaints being handled poorly, as well as complaints being handled well.
• Conflict Management – conflict management is suitable for anyone in a workplace as conflict can occur in any environment. How to manage these situations effectively is important to business and can prevent situations from escalating. The best way to resolve conflicts in the workplace is to prevent them from happening in the first place, which will be explored in the course.
• Employment Law – this course explores employment law and why it is important. You will gain knowledge of the main employment laws in the UK; namely, the Health and Safety at Work etc Act 1974, the Employment Rights Act 1996, and the Equality Act 2010. It will also cover the recruitment process, leave entitlements, working arrangements, disputes, grievances, and creating an employee handbook (all of which are crucial for businesses with employees such as takeaway owners).
• Food Labelling Regulations Training – food labelling regulations ensure food labelling is regulated to protect consumers from misleading information. This course will provide information on the legal requirements for labelling under the Food Information Regulations 2014 and the Food Information to Consumers Regulations. It will also include what can and cannot be printed on food packaging.
• Food Safety and Hygiene for Retail – this provides the basic information on food safety and hygiene and will help you understand your role in keeping food safe. This is a requirement for food handlers to complete their work activities. It will include a legal overview, food safety hazards, food contamination, cleaning premises and personal hygiene.
• Hazard Analysis and Critical Control Point (HACCP) – this course will teach you the preventative approach to food safety. It looks at the different hazards that could affect food production processes and how these can be controlled to prevent illness and injury to customers.
• Improving Food Hygiene – this course teaches you about the UK Food Hygiene Rating Scheme (FHRS) and how this applies to your business. As a takeaway owner, you will be inspected to assess your food hygiene. It covers what the focus of a food hygiene inspection is, and how to meet the standard requirements.