All you need to know on food poisoning in care
Many harmful pathogens can contaminate food and cause a range of food. Did you know? – The Food Standards Agency
Causes of Agoraphobia
Agoraphobia is classified as an anxiety disorder. It usually involves a person experiencing intense fear when in situations where escape
Quiz: Test your knowledge on ADHD Awareness
Test your knowledge on our ADHD Awareness quiz. See if your knowledge is up to date or if it’s time to refresh your memory.
What is Prosopagnosia?
Prosopagnosia, also known as Face Blindness, is a neurological disorder characterised by an inability to recognise faces. People with prosopagnosia
Food hygiene requirements for BBQs
Everyone loves a barbecue (BBQ). Even in early spring, as soon as the temperature starts to rise above the high
Why is duty of care so important?
As a health and social care worker, you have a duty of care to all individuals who you are caring
What are the signs and symptoms of schizophrenia?
Schizophrenia is a long-term mental health condition that affects the mind in many ways. It can cause varying psychological symptoms
What is postpartum psychosis?
Postpartum psychosis, also known as puerperal psychosis or postnatal psychosis, is a serious mental illness that can affect women in
What is dyspraxia?
Dyspraxia, also known as developmental coordination disorder (DCD), is a disorder affecting fine and gross motor coordination. It is a
Can I PAT test my own equipment?
Every year around 1,000 workplace accidents involving burns or electric shock are reported to the Health and Safety Executive (HSE).
What is the 20-20-20 rule?
You know how your energy and concentration levels ebb and flow when you work on a digital screen for hours.
Mental health guide in schools
To end the stigma around mental health, it is important to raise awareness. Schools are uniquely placed to educate young
What is Capgras syndrome?
Capgras syndrome is a relatively rare condition that affects people psychologically. It is also referred to as impostor syndrome, and
All about Coeliac Disease
If you have coeliac disease symptoms but are undiagnosed you might be experiencing stomach pains, diarrhoea and bloating that you
What is gluten?
It is estimated that 8.5 million people in the UK have now gone "gluten free". In the supermarket there is
What is a mental health first aider?
Looking after our mental health is as important as looking after our physical health. Now a leading cause of sickness
Internet safety guide in schools
Growing up in the online world has become a normal part of life for children and young people. Students no
Food hygiene practices for buffets and events
Buffets are a popular choice at events such as weddings, christenings, birthday parties and wakes. They are a convenient alternative
Law changes for the self-employed
There are over 4 million self-employed workers in the United Kingdom. Before 2015, millions of these workers had to comply
How to take minutes
Interestingly, the average British professional spends as much time in meetings each year as they do on annual leave; that
A guide to social media for parents
Did you know? - In the UK over 71% of children are active on social media. You may have heard
Quiz: Test your knowledge on COVID-19 In Hospitality
Test your knowledge on our COVID-19 in hospitality quiz. See if your knowledge is up to date or if it’s time to refresh your memory.
Quiz: Test your knowledge on COVID-19 Awareness
Test your knowledge on our COVID-19 awareness quiz. See if your knowledge is up to date or if it’s time to refresh your memory.
How to reduce and manage food waste in your restaurant
Did you know that a third of all food produced worldwide is wasted? This food ends up in our landfills
A guide to Twitter for parents
Social media is the name given to a series of digital communication apps. The word app, is short for application,
Quiz: Test your knowledge on COVID-19 In Offices
Test your knowledge on our COVID-19 in offices quiz. See if your knowledge is up to date or if it’s time to refresh your memory.
Quiz: Test your knowledge on COVID-19 In Healthcare
Test your knowledge on our COVID-19 in healthcare quiz. See if your knowledge is up to date or if it’s time to refresh your memory.
Quiz: Test your knowledge on COVID-19 Close Contact Workers
Test your knowledge on our COVID-19 close contact workers quiz. See if your knowledge is up to date or if it’s time to refresh your memory.
Quiz: Test your knowledge on COVID-19 In Childcare
Test your knowledge on our COVID-19 in childcare quiz. See if your knowledge is up to date or if it’s time to refresh your memory.
Quiz: Test your knowledge on COVID-19 In Schools
Test your knowledge on our COVID-19 in schools quiz. See if your knowledge is up to date or if it’s time to refresh your memory.
Saving electricity in the office
Electricity has become a necessary part of our everyday lives. Without it, we would struggle to carry out our work
What are the emergency procedures for confined space workers?
Some occupations require work in confined spaces. Whilst it may seem a simple task, it can be dangerous for workers
How to create a dementia friendly environment
There are currently 850,000 people living with dementia in the UK, more than ever before; that is one in 79
The common types of identity theft
The National Crime Agency identifies fraud as the most commonly experienced crime in the UK. Fraud costs the UK many
A guide on how to become an event manager
Do you love exciting events like theatre shows, festivals, book launches, weddings and dinner parties? Do you find that you
The importance of stocktaking in hospitality
All businesses that deal with physical products have to keep tabs on their stock levels. The hospitality industry makes up
A guide to volunteering in a care home
Committed and compassionate volunteers help to make a difference to care home residents, and are particularly needed during the COVID-19
What is the Data Protection Act 2018?
We all have data that is personal to us and some that are even sensitive. We expect government bodies, authorities
A guide to Snapchat for parents
Snapchat is one of many popular social media apps that is commonly used among young people. It allows its users
What is the definition of safeguarding children?
The NSPCC defines safeguarding as “the action that is taken to promote the welfare of children and protect them from
Responding to negative customer feedback
Nobody likes to receive negative feedback, especially if you work hard on your customer service experience and don't feel as
Quiz: Test your knowledge on child neglect awareness
Test your knowledge on our child neglect awareness quiz. See if your knowledge is up to date or if it’s time to refresh your memory.
Quiz: Test your knowledge on CBT awareness
Test your knowledge on our CBT awareness quiz. See if your knowledge is up to date or if it’s time to refresh your memory.
Quiz: Test your knowledge on understanding phobias
Test your knowledge on our understanding phobias quiz. See if your knowledge is up to date or if it’s time to refresh your memory.
How to improve your work-life balance
The working culture in the UK is becoming increasingly demanding. Employees are expected to work longer hours, take on additional
Quiz: Test your knowledge on children’s mental health
Test your knowledge on our children’s mental health quiz. See if your knowledge is up to date or if it’s time to refresh your memory.
Quiz: Test your knowledge on administering medication
Test your knowledge on our administering medication quiz. See if your knowledge is up to date or if it’s time to refresh your memory.
Managing noise at work
You have probably been to a concert at some point in your life. As the music started, you likely struggled
What is SAD and how to tackle it?
As the nights start to draw in and we get ready to turn the clocks back, some of us begin
What is a Phobia?
Fear is a normal part of life, and we encounter many things that can be dangerous, painful or frightening, such
How to overcome driving anxiety
Lockdown has shaken the usual routines of daily life and created changes for the whole world. One of the biggest
What are the signs of FGM?
Female Genital Mutilation (FGM) is a procedure that involves altering or removing female genitalia. Female Genital Mutilation is done for
Quiz: Test your knowledge on HACCP
Test your knowledge on our eating disorders quiz. See if your knowledge is up to date or if it’s time to refresh your memory.
What is stimming?
Self-stimulating behaviours (stimming) are repetitive movements, noises or patterns of behaviour that people frequently demonstrate. Although stimming is commonly associated
What is catastrophising?
Everyone experiences catastrophising now and again; it’s when your mind starts to proliferate and you suddenly find yourself experiencing the
How to prevent burnout
Two important definitions of burnout are: "A state of physical, emotional, and mental exhaustion caused by long term involvement in
What is parental burnout?
Parental burnout is on the rise in the UK, especially after COVID-19 and lockdowns. The term “burnout” is usually associated
Electrical safety guide for landlords
Landlords have a range of responsibilities to tenants and authorities to maintain standards, but perhaps one of the most important
A how-to guide for fire drills in the workplace
Do employees know what to do and where to go when the fire alarm sounds? If they don't, and there
Avoiding electrical hazards at work
Electricity is in almost every workplace, and most of us could not carry out our jobs without it. Despite it
What equipment do I need to start a cleaning business?
Have you been thinking about starting your own business? If you want a business that is quick to get started
What is a personal development plan?
To achieve success and happiness in your education, career and personal life, you should continuously improve your knowledge, skills and
The signs of forced marriage
The term forced marriage conjures up the notion of the “shotgun wedding”; of an incensed father marching the groom up
What is honour-based violence?
For some families, their reputation and place in the community is so important to them that they are willing to
A guide to Instagram for parents
The internet has unlocked endless possibilities, giving people the ability to interact with the world like never before. It has
Defrosting food safely
Freezing is an effective preservation method that we have used to preserve our food for centuries. It does this by
Inspecting and testing PAT equipment
Portable electrical appliances and equipment can deteriorate and become damaged, defective and faulty. It usually happens due to the incorrect
A guide to TikTok for parents
Social media is the name for a group of online platforms that are used to connect with people and share
What are the signs of dyslexia?
Dyslexia is a specific learning difficulty (SpLD) that, according to the NHS, affects an estimated 1 in 10 people in
What is a LOLER inspection checklist
According to the Health and Safety Executive (HSE), 111 people were killed in 2019/20 when operating mechanical equipment – one
Gambling addiction and the different types
A gambling addiction can be extremely serious. Gambling is a widely accessible pastime that has been around in one form
The different types of discrimination in health and social care?
Discrimination exists in all aspects of life, including in Health and Social Care. Everywhere we look, we see differences and
The importance of employee welfare in offices
In an office, there can be multiple demands and pressures. Pressure can be positive, as it can help motivate and
How to appeal your food hygiene rating
Do you run a food business in the UK? Are you based in England, Wales or Northern Ireland? If so,
The different types of substance misuse
Substance abuse differs from addiction. Many people with substance abuse problems are able to quit or can change their unhealthy
Personal hygiene requirements for food service staff
Personal hygiene is how a person cares for and maintains their body’s cleanliness. In general, people ensure that they are
Understanding your role in care
To gain a better understanding of what your role entails, you should have a job description. It should cover what
What are the safeguarding training levels?
Safeguarding is an action, or actions, that promotes the welfare of children and vulnerable adults and protects them from harm.
A guide to Facebook for parents
Social media is the name for a number of digital platforms that can each be used to share many forms
Why children may be keeping quiet about abuse
Child abuse is an appalling crime committed against some of the most vulnerable individuals in our society. Unfortunately, child abuse
How to avoid dyslexia discrimination in the workplace
In 2008, the UK government commissioned an investigation into how to improve provision for children with dyslexia. The resulting 2009
What is anaphylaxis?
Many people in the UK have allergies. In fact, the UK has some of the highest prevalence rates of allergic
Kitchen safety rules for children
Cooking in the kitchen is a great fun activity to do with children, it also teaches them a crucial life
Guide to zero-hour contracts
In 2020, there were over 1.05 million people on zero-hours contracts in the UK. A zero-hours contract is a formal
What is good customer service in retail?
High standards of customer service are often broadly associated with the hospitality industry, where interactions are interpersonal and staff rely
What are the five key principles of the Mental Capacity Act?
The Mental Capacity Act contains five key principles, which must be applied at any time when the Act is being
How to carry out an effective risk assessment
For a risk assessment to be effective in reducing the risks, it must identify the hazards that are foreseeable and
How do drugs and alcohol affect mental health?
Drugs and alcohol change the way your brain and body work. All drugs and alcohol use will have some kind
What feelings are associated with postnatal depression?
Postnatal depression is thought to affect up to 1 in 10 women after the birth of a child. The feelings
Employers guide to substance misuse in the workplace
Substance misuse is a significant issue in society. According to the UK Government alcohol and drug misuse and treatment statistics:
What are the hazards in the food industry?
Food safety hazards can adversely affect the food we eat; they can cause harm such as foodborne illnesses, injuries and
Supporting the elderly with loneliness and isolation
One of the biggest challenges facing our society is the issue of acute loneliness and social isolation, with older people
All about the food hygiene rating scheme
When we purchase food, for example from a cafe, supermarket or takeaway, we expect it to be safe for us
How to keep children safe online
In the last 10 years, the internet seems to have taken over and we now wonder how we ever lived
How to conduct a grievance hearing
A grievance is any concern, problem or complaint that an employee raises with their employer. Examples include discrimination and dismissal.
How to create a fire safety evacuation plan for your business
Although it is a rare occurrence, a fire can be devastating to a business and can cost lives. Sometimes fire
Understanding common electrical signs, symbols and labels
Electricity is an essential part of our everyday lives and is present in most, if not all, workplaces and homes.
A guide on how to become a childminder within your own home
Childminding can be an extremely rewarding career. Not only do you spend your day nurturing little ones, but your role
What are the early warning signs of dementia?
We have all had instances where we have forgotten something – “Where did I put my keys?” – or you
How to become a first-aider
First aid not only prevents injuries and illnesses from worsening, it can also mean the difference between life and death.
