CPD courses for Sweet Shop Owners

A sweet shop is a shop that specialises in selling sweets, chocolates and other sweet treats. They serve customers who may have a sweet tooth and enjoy purchasing a variety of sweets, chocolates and other confectionery items. A sweet shop owner’s responsibility to their customers is to provide quality products, excellent customer service, fair prices, and a safe environment for their customers to shop in. Additionally, they should adhere to food safety regulations and provide accurate information about their products, including any potential allergens or ingredients.

Sweet shop owners must comply with various laws and regulations, including food safety and hygiene standards, labelling requirements and advertising rules. They must also ensure that their products comply with UK laws on food additives, allergens and other substances. Additionally, they must register their business with the local council and obtain any necessary licences or permits. It is recommended that sweet shop owners seek legal advice to ensure they are meeting all legal requirements, as well as complete continuing professional development to stay abreast of industry regulations.

A sweet shop owner is a business owner, so there are many CPD courses that will help you to run your business.

Some popular courses suited to a sweet shop owner include:

• Workplace First Aid – in this course you will learn how to treat injuries that may occur in the workplace, as well as some of the common illnesses that workers may experience, what the signs and symptoms of each are and how to treat them. Our First Aid training also covers how you should keep records of any incidents that take place in the workplace.
• Management – this course will cover the best ways to solve problems in the workplace, manage and deal with conflict that may occur, help keep staff motivated in their jobs and how to plan and organise for a meeting. We will also look at managing change in the workplace and developing employees to get the best from a team.
• Food Safety and Hygiene for Retail – working in retail as a food handler requires a strong knowledge of food safety and hygiene which is covered in detail on this course. It is a legal requirement for anyone who handles food to ensure they have a working understanding of food hygiene. This course meets this requirement and covers personal hygiene, cleaning of premises, food contamination, hazards and the safe preparation of food.
• Food Labelling Regulations Training – any business or caterer selling pre-packed food and drink products directly to the public must provide the correct food information and properly label their products as per the requirements of the food labelling regulations. Food labelling regulations ensure food labelling is regulated to protect consumers from misleading information. You will learn about the labelling requirements for pre-packaged and loose food, including the mandatory particulars that must legally be on packaging or labels, and you will also consider the rules for labelling presentation.
• Equality and Diversity – this course helps make sure that best practice regarding equality and diversity is carried out in the working environment. Equality and diversity training helps to reduce the occurrence of discrimination and to make sure everyone from any walk of life is treated equally and fairly.
• Disability Awareness – this course will explore the different disabilities that affect people, and how these can affect their working life too. The course will help with acceptance and inclusion and, in turn, will help to change attitudes towards disabilities in the workplace.
• Customer Service in Retail – this course will strengthen existing customer service skills. It will equip you with the skills and knowledge that you need to provide excellent customer service but also with information for handling complaints.
• Allergen Awareness – this course is designed to give the necessary knowledge of allergies and intolerances for food handlers. This will help you to reduce contamination and keep customers safe from any allergens they are allergic to.