CPD courses for Restaurant Owners

A restaurant owner is a person who owns and operates a restaurant. They are responsible for managing all aspects of the restaurant, including hiring and training staff, creating menus, ordering supplies, hygiene, health and safety standards, and ensuring that the restaurant is profitable. It is crucial for restaurant owners to maintain the cleanliness and safety of the establishment, as well as adhere to all health and safety regulations to keep their staff and customers safe.

To be a successful restaurant owner it is important to have a range of skills. Strong leadership abilities are essential to motivate and guide your team, coupled with good communication skills to connect with customers, suppliers and employees. Financial management skills are critical to managing cash flow, budgeting and creating financial projections, whilst marketing and sales skills are also important to attract and retain customers. Finally, the ability to adapt to changing circumstances and make decisions quickly is crucial in the fast-paced world of owning a business. This is all on top of a passion for food and adhering to all the relevant laws relating to the restaurant industry.

Being a restaurant owner requires awareness and knowledge of many different aspects of food preparation and storage, health and safety, and business management. At CPD Online College, we have a range of courses that can help you in your role.

Some of these courses include:

• Allergen Awareness – this course is designed to give the necessary knowledge of allergies and intolerances for food handlers. This knowledge is used to reduce contamination and keep customers safe from any allergens they are allergic to.
• Complaints Handling – this course will ensure you gain new knowledge on handling complaints in the correct way to impact your restaurant in a positive way. It will reduce the risk of lost custom and give you a greater insight into how you can handle complaints and reduce the number you receive.
• Customer Service Skills – this course is suitable for anyone working in a customer-facing role who wishes to strengthen their existing customer service skills. This course will equip you with the skills and knowledge that you need to provide excellent customer service but also with the information you need to know regarding handling complaints.
• Fire Safety Awareness – in a restaurant there are, understandably, significant risks of fire with the numerous cooking appliances in the professional kitchen. Due to this, fire awareness training is crucial, and this course gives a great understanding of how to reduce the risk posed by fire in the workplace.
• Food Safety and Hygiene for Catering Level 2 – completing this course is the perfect way to prove your knowledge of food safety and hygiene. The certificate achieved is fully registered with the CPD Certification Service and shows your understanding of food safety procedures. Anyone that handles food within their job role is required by law to have undergone this food safety training.
• HACCP Level 2 – HACCP is a vital part of a food safety management system (FSMS) and all food businesses must have a management system in place by law. In our course you will learn that Hazard Analysis and Critical Control Point involves a preventive approach to food safety. It looks at the different hazards that could affect food production processes and how these can be controlled and managed to prevent illness and injury to customers.
• Improving your Food Hygiene Rating – this course will help you to understand more about the food hygiene rating scheme. You will look at food handling, preparation, storage, transportation, handwashing and personal hygiene, food hygiene and safety, structure, cleaning and food safety management and how these areas contribute to the total score and overall food hygiene rating. You will also learn what Environmental Health Officers (EHOs) will look for during an inspection.
• Legionella and Legionnaires’ Disease Awareness – this course will highlight everything you as a duty holder need to know about Legionella. You will learn how to control and prevent the risk of Legionella entering your workplace and will gain a greater knowledge of the legislation that is applicable.