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Knowledge Base » Care » Strategies for Supporting Individuals with Invisible Disabilities

Strategies for Supporting Individuals with Invisible Disabilities

Invisible disabilities, also known as non-visible disabilities and hidden disabilities, are illnesses, health conditions and disabilities that are not immediately apparent to others but can significantly impact an individual’s ability to perform daily activities. Unlike visible disabilities, which typically involve physical impairments that are more easily observed by others, invisible disabilities are often hidden and may go unrecognised. This invisibility can lead to misunderstandings, lack of support and the harmful assumption that the person is not disabled or is exaggerating their condition. 

When talking about disabilities, many people think of people with physical disabilities, such as a person with paralysis who uses a wheelchair and a person with blindness walking with a cane. However, the reality is that there is more to disabilities than meets the eye and the vast majority of disabilities are not visible. In fact, the UK government estimates that 70-80% of all disabilities are invisible.

Common types of invisible disabilities include:

  • Chronic pain
    Conditions such as fibromyalgia, arthritis and migraines cause persistent pain that is not visible to others but can severely limit mobility and daily functioning. Chronic pain can cause someone to lose the ability to perform their day-to-day tasks and lose their independence.
  • Mental health difficulties
    Depression, anxiety, bipolar disorder and PTSD are examples of mental health conditions that affect a person’s thoughts, feelings, mood and ability to function in their day-to-day life. However, other people are often unaware that they are struggling or may not understand how mental health can affect a person’s life.
  • Learning difficulties and disabilities
    Dyslexia, ADHD, Down’s Syndrome and other learning difficulties impact the way individuals process information and learn and often require specific adjustments in educational and professional settings. Unfortunately, misconceptions and stigma still exist which can have a significant impact on the individual. Additionally, many people with learning difficulties never receive a diagnosis, meaning they don’t have access to the support they need.
  • Autoimmune diseases
    Autoimmune conditions such as lupus, multiple sclerosis (MS) and Crohn’s disease involve the immune system attacking the body and can lead to various symptoms that are not outwardly apparent but can be debilitating.
  • Neurological disorders
    Epilepsy, chronic fatigue syndrome Parkinson’s disease and traumatic brain injuries (TBIs) are types of neurological disorders that affect the nervous system and can impair cognitive and physical functions without any visible signs. Autism spectrum disorder is another common neurological disorder that is also classified as a developmental disorder. More than 700,000 people in the UK have autism.
  • Sensory disabilities
    A sensory impairment affects one or more of a person’s senses, for example their sight, hearing, smell, touch, taste or sense of spatial awareness. Sensory disabilities, including hearing impairments and certain visual impairments, can be considered invisible if they do not require obvious aids like hearing aids or white canes.

Despite affecting millions of people around the world, non-visible disabilities often remain misunderstood and underacknowledged. Individuals with invisible disabilities frequently encounter challenges in seeking support and understanding due to the lack of visible symptoms. Additionally, people with invisible disabilities are often unfairly judged as being lazy, dramatic or faking their symptoms. This misjudgement and stigma can exacerbate a person’s difficulties or discourage them from seeking help and support and can lead to feelings of isolation, frustration and discrimination. People with invisible disabilities also often experience difficulties accessing the adjustments they need to navigate the world and successfully function in their everyday lives. 

Awareness and Education

Raising awareness and understanding about invisible disabilities is an important step in creating a more inclusive society where individuals with invisible disabilities can feel comfortable and supported and have equal opportunities. Many misconceptions and stereotypes exist due to the lack of visible signs and this can lead to stigma and inadequate support. By increasing awareness and education, individuals, communities and organisations can better understand and accommodate the needs of those with invisible disabilities.

Awareness and education can play a pivotal role in reducing stigma and misconceptions. It can also promote empathy and support by helping people understand the challenges faced by people with invisible disabilities. This support can come from family members, friends, peers, colleagues, the medical community, people in positions of power and wider society. Increased awareness can also lead to more inclusive policies and practices in workplaces, schools and public spaces and ensure that the needs of individuals with invisible disabilities are met.

Strategies that can help to increase awareness include:

Providing education and training sessions

Organising workshops and training sessions is an effective way to educate people about invisible disabilities. These sessions can be tailored to different audiences, such as employees, colleagues, schools or community members, and can include:

  • Expert talks:
    Inviting medical professionals, psychologists and disability advocates to share their knowledge and insights is an effective way of educating groups of people.
  • Interactive activities:
    Activities such as role playing, simulations and group discussions can help participants understand the daily challenges faced by individuals with invisible disabilities.
  • Ongoing training:
    Implementing regular training programmes to keep the information fresh and relevant can help to ensure continuous learning and improvement.
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Sharing personal stories and experiences

Personal stories from people living with invisible disabilities can be powerful tools for promoting empathy and understanding. Encouraging individuals with invisible disabilities to share their stories can help others see the human side of these conditions and understand the difficulties that people face every day. This can be done through:

  • Storytelling platforms:
    Creating opportunities for individuals to share their experiences through blogs, podcasts or social media can help people with invisible disabilities reach a wider audience.
  • Community events:
    Hosting events where individuals can speak about their journeys and the impact of their disabilities on their lives can provide people with the platform they need to tell their stories.
  • Panel discussions:
    Organising panels featuring individuals with invisible disabilities allows for a diverse range of voices and experiences to be heard.
  • Wearing the Hidden Disabilities Sunflower:
    The Hidden Disabilities Sunflower is worn as a way of sharing that you have an illness, condition or disability that may not be immediately visible. Not only does it show people that you may need assistance, understanding or extra time but the sunflower is also worn with pride and helps to show that invisible disabilities should not be ignored or pitied.

Distributing informational materials and resources

Providing accessible and comprehensive information about invisible disabilities is essential for raising awareness. This can include:

  • Brochures and fact sheets:
    It can be helpful to develop and distribute printed materials that outline common invisible disabilities, their symptoms and their impact on daily life.
  • Online resources:
    Creating websites or online portals that offer detailed information, resources and support for individuals with invisible disabilities and those who want to learn more can help to provide factual information and a safe place for people to seek support.
  • Visual aids and infographics:
    Using engaging and easy-to-understand visual aids to explain complex information about invisible disabilities can help to improve understanding and awareness.

By implementing these strategies, individuals, communities and organisations can significantly improve their understanding and support for those with invisible disabilities. This awareness is the first step towards creating more inclusive environments where everyone, regardless of their disability status, can feel valued and supported.

Flexible Policies and Adjustments

Flexible policies and adjustments are essential for supporting individuals with invisible disabilities across various settings, such as workplaces, schools and public spaces. These adjustments can help individuals manage their conditions more effectively, reduce stress and improve their overall quality of life.

Individuals with invisible disabilities often experience fluctuating symptoms and varying levels of energy. No two people are the same and for some people with invisible disabilities, every day can be different. This can significantly impact their ability to adhere to rigid schedules and environments. 

Flexible policies and adjustments can:

  • Enhance productivity and well-being
    By providing the necessary flexibility, individuals can work and learn in a manner that suits their needs and can lead to increased productivity and improved well-being.
  • Promote inclusivity and equal opportunities
    Flexible adjustments ensure that individuals with invisible disabilities have the same opportunities to succeed as their peers without disabilities.
  • Reduce absenteeism and turnover
    Adjustments can help individuals manage their symptoms more effectively, leading to lower rates of absences and increased productivity at work and school.

There are multiple ways to implement more flexible policies and the necessary adjustments for people with invisible disabilities, including:

Offering flexible work arrangements

Flexible work arrangements are essential for accommodating the needs of individuals with fluctuating symptoms or energy levels. These arrangements can include:

  • Working from home:
    Allowing individuals to work from home can help them manage their symptoms in a comfortable environment and reduce the stress associated with commuting. It could be that employees work from home all the time or they have the option to work from home on days they need it.
  • Flexible hours:
    Offering flexible working hours enables individuals to work during times when they feel most productive and energetic.
  • Part-time working hours:
    Providing the option for part-time work can help individuals balance their health needs with their professional responsibilities.
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Providing assistive technologies and ergonomic equipment

Assistive technologies and ergonomic equipment can significantly improve the ability of individuals with invisible disabilities to perform their tasks effectively. These adjustments can include:

  • Assistive technologies:
    Tools such as speech-to-text software, screen readers and specialised computer programmes can help individuals with learning disabilities, visual impairments and other conditions.
  • Ergonomic equipment:
    Ergonomic chairs, adjustable desks and other ergonomic tools can help individuals with chronic pain or musculoskeletal conditions work more comfortably.
  • Personalised adjustments:
    Tailoring adjustments to the specific needs of each individual ensures that they receive the most effective support. This could involve providing noise-cancelling headphones for someone with sensory processing issues or offering extended time for tests and assignments for students with learning disabilities.

Establishing clear communication channels

Effective communication is key to ensuring that individuals with invisible disabilities can request adjustments and have their needs addressed promptly and confidentially. Strategies for establishing clear communication channels include:

  • Designated contact persons:
    Assigning specific individuals or departments to handle adjustment requests ensures that there is a clear and reliable point of contact for those who need it.
  • Confidentiality assurance:
    Ensuring that all requests for adjustments are handled confidentially helps protect the privacy of individuals and encourages them to seek the support they need without fear of stigma.
  • Transparent processes:
    The steps for requesting adjustments and the criterion for approval should be clearly outlined and easy to access as this helps set expectations and provides a straightforward path for individuals to follow.

Creating Supportive Environments

Creating supportive environments that prioritise the well-being and inclusion of individuals with invisible disabilities is essential for their success and mental health. Supportive environments can not only improve the quality of life for these individuals but also promote a culture of empathy, understanding and mutual respect within communities and organisations.

Individuals with invisible disabilities often face unique stressors and challenges and a supportive environment can help mitigate these issues and lead to improved mental and physical health. Additionally, when individuals feel supported, they are more likely to engage fully in their communities, workplaces and educational institutions, which can lead to decreased feelings of exclusion and increased equality. Supportive environments can also help to reduce feelings of isolation and the stigma associated with invisible disabilities.

Some strategies for creating a supportive environment include:

Promoting a culture of openness, acceptance and respect

A culture of openness, acceptance and respect must permeate the entire organisation. For example, in a school, governors, headteachers, teachers, support staff, parents and pupils must all be complicit in creating a positive culture. Some ways to do this include:

  • Leadership commitment:
    Leaders and managers should actively promote a culture of inclusivity and respect and set the tone for the entire organisation or community.
  • Inclusivity training:
    Regular training sessions on diversity and inclusion can help educate everyone about the importance of respecting and supporting individuals with invisible disabilities.
  • Safe disclosure:
    Create policies and practices that ensure individuals feel safe and comfortable disclosing their disabilities without fear of discrimination or judgement.

Encouraging open communication and dialogue

Another key factor in a supportive environment is open communication and supportive dialogue. This can include:

  • Regular check-ins:
    Supervisors and peers should regularly check in with individuals with invisible disabilities to discuss their needs and any adjustments that might be necessary.
  • Feedback mechanisms:
    Establish channels for providing feedback and suggestions on how to improve support for individuals with invisible disabilities. This can include anonymous surveys or suggestion boxes.
  • Peer support networks:
    Encourage the formation of peer support groups where individuals with similar experiences and those facing similar difficulties can share insights and offer mutual support.

Providing access to mental health resources, support groups and counselling services

All organisations, including schools and workplaces, should offer mental health support. Some ways to do this include:

  • Mental health resources:
    Ensure that individuals have access to mental health resources, including therapists, counsellors and online resources tailored to their specific needs.
  • Support groups:
    Facilitate the creation of support groups where individuals with invisible disabilities can share their experiences, challenges and coping strategies in a safe and supportive environment.
  • Employee Assistance Programmes (EAPs):
    Implement or enhance EAPs to provide confidential counselling and support services to employees dealing with invisible disabilities.

Advocacy and Allyship

Advocacy and allyship play an important role in supporting individuals with invisible disabilities and promoting systemic change. By actively working to understand and address the needs of this demographic, advocates and allies can help create a more inclusive and equal society. Through advocacy and allyship, individuals with invisible disabilities are given a platform to voice their experiences and challenges, which can lead to greater empowerment and self-advocacy.

Advocacy and allyship efforts are essential in raising awareness about the unique challenges faced by individuals with invisible disabilities and this can lead to more inclusive policies and practices. Advocates and allies can influence policy changes at organisational, community and government levels and ensure that the rights and needs of individuals with invisible disabilities are recognised and addressed.

Strategies that individuals, organisations and wider society can use to advocate for the rights and needs of individuals with invisible disabilities include:

Participating in disability advocacy campaigns, awareness events and policy initiatives

This is a key way to advocate for those with invisible disabilities and demonstrate unwavering support. 

  • Advocacy campaigns:
    Getting involved in campaigns that focus on raising awareness about invisible disabilities is an effective way of showing support. These campaigns can include social media initiatives, public speaking events and community outreach programmes.
  • Awareness events:
    Organise or participate in events such as Invisible Disabilities Week (October) or Disability Pride Month (July) to highlight the experiences of individuals with invisible disabilities and promote inclusivity.
  • Policy initiatives:
    Engage with policy initiatives that aim to improve accessibility and inclusivity. This can involve lobbying for changes in laws and regulations, supporting disability rights legislation and working with policymakers to create more inclusive environments.

Serving as allies and advocates

Anyone can be an ally or advocate, not just people with invisible disabilities and their loved ones. There are many ways to become a disability ally, including:

  • Listening and learning:
    Take the time to listen to the experiences of individuals with invisible disabilities. Understanding their challenges and needs is the first step in becoming an effective ally.
  • Amplifying voices:
    Use your platform to amplify the voices of individuals with invisible disabilities. Share their stories and experiences to raise awareness and promote understanding.
  • Advocating for rights and needs:
    Speak out on behalf of individuals with invisible disabilities when you see instances of discrimination or lack of accommodation. Advocate for their rights and needs in various settings, including workplaces, schools and public spaces.
listening-to-a-colleague-

Collaborating with disability rights organisations, advocacy groups and community leaders

Disability rights organisations and other groups are specifically designed to support people with invisible disabilities. Collaborating with these groups and organisations can be beneficial for everyone involved.

  • Partnerships with organisations:
    Working with organisations that focus on disability rights and inclusion partnerships can help drive collective efforts to promote systemic change.
  • Advocacy groups:
    Join or support advocacy groups that are dedicated to improving the lives of individuals with invisible disabilities. These groups often have the resources and expertise to lead effective advocacy efforts.
  • Community leaders:
    Engage with community leaders to promote disability inclusion efforts at the local level. Community-based initiatives can have a significant impact on creating inclusive environments.

By actively participating in advocacy campaigns, serving as allies and collaborating with relevant organisations, individuals can help drive positive change and advance the rights and inclusion of individuals with invisible disabilities. 

Conclusion

Supporting individuals with invisible disabilities requires a multifaceted approach that includes raising awareness, implementing flexible policies and adjustments, creating supportive environments and engaging in advocacy and allyship. These key strategies are essential in promoting inclusivity and ensuring that individuals with invisible disabilities can thrive in various settings.

  • Awareness and education
    Raising awareness and understanding about invisible disabilities through education and training, sharing personal stories and distributing informational materials is essential. This helps reduce stigma and promote empathy, ensuring that individuals with invisible disabilities are recognised and supported.
  • Flexible policies and adjustments
    Implementing flexible work arrangements, providing assistive technologies and ergonomic equipment and establishing clear communication channels are vital in accommodating the unique needs of individuals with invisible disabilities. These measures improve productivity, well-being and inclusivity.
  • Creating supportive environments
    Promoting a culture of openness, acceptance and respect, encouraging open communication and providing access to mental health resources and support groups are important steps in creating environments that prioritise the well-being and inclusion of individuals with invisible disabilities.
  • Advocacy and allyship
    Engaging in advocacy campaigns, participating in awareness events, serving as allies and collaborating with disability rights organisations and community leaders are essential in driving systemic change and promoting the rights and needs of individuals with invisible disabilities.

Creating environments that prioritise empathy, understanding and accommodation for individuals with invisible disabilities is of paramount importance. By implementing these strategies, we can ensure that everyone, regardless of their disability status, is valued and supported. 

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About the author

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Nicole Murphy

Nicole graduated with a First-Class Honours degree in Psychology in 2013. She works as a writer and editor and tries to combine all her passions - writing, education, and psychology. Outside of work, Nicole loves to travel, go to the beach, and drink a lot of coffee! She is currently training to climb Machu Picchu in Peru.