Team Leading Level 2

£20 + VAT

Learn the basics of team leading with our online CPD course. Covering effective leadership skills and performance management, this course is perfect for any team leader in any industry.

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Fully accredited CPD

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Course Description

This course includes the option to play audio at no extra cost!

All about this course

Our Team Leading online course is perfect for new or existing leaders to learn the basics of motivation and effective leadership. Tips on how to succeed in leading a team are found throughout the units and the course covers motivation skills, valuing diversity, managing change, conflict management as well as effective leadership styles. This course will also look at Tuckman’s stages of group development, the six stigma approach and the PDSA cycle.

The course is not industry specific so can be applied to any job role. In order to pass the course, you must achieve 80% or more on the final multiple choice quiz.

You will earn 3 CPD points on completion of the course, this course will take around 3 hours to complete and the certificate will last for two years.

  • Fully CPD registered
  • Completed online with instant downloadable certificate
  • Fully printed certificate posted next day
  • Perfect for new and existing team leaders
  • Complete the online multiple choice assessment as many times as you need to pass

Units covered

  • Unit 1 – The Benefits of Effective Leadership – In our first unit we will be exploring the benefits of effective leadership and look at what the benefits of leaders are, as well as what they bring to an organisation. We will also look at the different steps in Tuckman’s stages of group development.
  • Unit 2 – Managing Objectives and Changes –In this unit we will be looking at the importance of setting targets and objectives in a business, we will also look at ways that workers can be supported during periods of change.
  • Unit 3 – Equality and Diversity – This unit will be covering what Equality and Diversity are and why they are essential in the workplace, we will also look at how to support equality and diversity in the workplace.
  • Unit 4 – Communication and Motivation – This unit will explore the different methods of communication and the importance of having good communication in the workplace, we will also look at the factors that motivate staff in the workplace and how this will help the business.
  • Unit 5 – Managing Performance – In this unit we will be looking at how you can benchmark progress, we will also look at the six sigma approach, as well as the PDSA cycle, the unit will finish off by looking at how to manage under-performance in the workplace.
  • Unit 6 – Conflict management – In our final unit we will be looking at when and why conflict occurs in the workplace, as well as how you can manage conflict, this unit will finish off by looking at ACAS and what their recommendations are for when conflict occurs.
Screwfix online training

Online training for our friends at Screwfix.

“The Recruitment Safeguarding module gave our team the confidence to work within the legal and best practice parameters of our roles. It could be completed in bite size chucks at times that suited the individual which made it perfect for studying alongside work.”

Harriet Lee

Retail Recruitment Manager

Frequently Asked Questions

Learn more about this course and others that we offer. If you still have any questions, simply contact our course advisors on 0800 077 3063 or email

How long does the course take to complete?

This course takes a few hours to complete and you can do this without any restrictions. This means you can buy the course and start at any time. You can also begin your learning, stop and come back to the course to pick up where you left off.

Is this Team Leading Level 2 course accredited?

Yes the course is fully accredited through the CPD Certification Service. They review all of our content to check for quality, depth and that the material is fully up-to-date. Each year our membership with the service is renewed and all courses are thoroughly checked prior to being accredited.

Will I get a certificate when I finish?

Yes, as soon as you finish this course you can immediately download a PDF version of your personalised certificate. We also then send a fully printed copy to you by first class post.

How long does the certificate last?

The certificate after finishing this course lasts for 2 years until expiry which is when we recommend completing the training again. Some industries may require an update to CPD more frequently than this and others may not but, as a standard rule, we recommend completing the Team Leading Level 2 course every 2 years to ensure it is fresh in your mind and you understanding the latest regulations.

What are the benefits of completing this Team Leading Level 2 course online?

By completing this course online you can study in your own time and at your own pace. Having the ability to complete the units at a time to suit you engages your learning much more and enables you to interact and soak up the information easier.

CPD Certified training course

This course has been checked and assured for quality and accuracy the CPD Certification Service, the UK’s leading organisation for Continuous Professional Development. This prestigious acknowledgement shows our dedication to quality in all of our courses and ensures you can be confident in the knowledge that your training is being conducted to leading industry standards.

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Our Certificates

Get instant access to a downloadable PDF version of your certificate once you finish your course. We also send out a printed version to you the next working day – these look great on your wall!

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Print off a copy immediately once you finish.

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Team Leading Level 2
Team Leading Level 2
£20 + VAT